Are you a web design superhero? Then you’d better know your villains – Scope Creep, Needy Client, The Write-Off, and the rest of the sinister crew – and the secrets of how to defeat them! This session will go in-depth on the most significant business and creative issues facing web designers today, and will provide specific, hands-on procedures for minimizing, overcoming, or eliminating them altogether. Find out how to transform your mild-mannered web shop into a genuinely heroic business machine.